Sunson Market Return Policy

At Sunson Market, we strive to make shopping and returns hassle-free because we know that not every purchase works out. Our customer-first approach ensures a smooth return experience, with clear guidelines to help you shop with confidence.

Return Eligibility

We accept returns and exchanges within 90 days of shipment, as long as the item meets the following conditions:

✅ Unused and in original condition (no damage, wear, or alterations)
✅ All tags, labels, and packaging intact
✅ Proof of purchase required

Non-Returnable Items

Some products are marked final sale and cannot be returned. Please review the product description before purchasing. Common non-returnable items include:

• Grocery items
• Supplements
• Items damaged after delivery
• Non-returnable inventory

How to Start a Return

1️⃣ Request a Return Authorization (RMA) – Contact our customer support team to receive your return label.
2️⃣ Pack your item securely – Ensure it’s properly protected in a box or padded envelope.
3️⃣ Ship it back – Attach the prepaid UPS or FedEx label provided and drop off your package at a designated location.
4️⃣ Processing & Refund – Please allow 10 business days for our team to inspect and process your return.

We’ll notify you once we’ve received and reviewed your item. If approved, a refund or exchange will be processed promptly.

Return Policy Abuse

To maintain a fair shopping experience, Sunson Market reserves the right to decline refunds in cases of:

❌ Excessive returns
❌ Reselling returned products
❌ Suspected fraud

CONTACT US

For any questions or assistance, please contact support@sunboxllc.com!